Our Clients Worldwide

A cooperation between ZimeSOFT Technologies and Key-Res

 

Hotel Chains

Comments from hotel groups using H.K reservation system for multiple properties from one or more websites:

Marco Polo Hotel Group - Hong Kong
Jeff Flowers, Senior Vice President, Marketing & Development
"We are very pleased with H.K Software 's seamless integration to www.marcopolohotels.com and with the fact that guests can now book our rooms in multiple languages. The H.K Software  product offered us more advanced functionality, at a competitive fixed monthly fee. Our sales offices are able to make reservations online through special H.K Software  links, saving a huge amount of administration time."

Amari Resorts & Hotels - Thailand
Duncan Webb, VP Sales and Marketing
"I believe that the availability of online confirmation is essential to hotel companies seeking to maximise their revenue from the Internet. H.K Software  offered a cost-efficient and effective way of adding this facility to www.amari.com. The multiple features of the software have also proved useful in areas of yield management and marketing data."

 

Comment from Internet Marketing Consultant to the Hospitality Industry:

Occupancy Marketing - Edinburgh, Scotland
Mark Forrester, Managing Director
"We began looking for online reservations solutions in 2004 for our customers, having been disillusioned with the service offered to clients by incumbent suppliers. Customer service and lack of flexibility were two recurring issues. Since working with H.K Software  we have transitioned upwards of 10 www.occupancymarketing.com clients to H.K Software  and Agent-Key with universal success, and we will continue to do so."

Youth Hostels

Comment from youth hostel using H.K Software :

Highbridge House - New York, USA
Ravishankar Nanjundeswaran, Director
"Since adding H.K Software  to www.highbridgehouse.com the majority of our budget-conscious guests have chosen to book their accommodation in real-time, entering credit card details onto the H.K Software  secure server. Our staff find the system easy to use and flexible to manage 50 beds in 6 different dorm rooms."

Independent Hotels

Comments from independent hotels using H.K reservation system:

The Charterhouse, Hong Kong SAR
Raymond Siu, Director of Sales & Marketing
“Since we started using H.K Software , our production from the system has been growing steadily. For the first eight months, H.K Software  produced more than 2,300 room nights from www.charterhouse.com and reservation numbers continue to grow. H.K Software  has proved very successful in converting ‘lookers to bookers’ at our website.”

Carlsbad Inn Beach Resort
California, USA

Carol Dudeck, Director of Sales & Marketing.
"H.K Software  is user-friendly to both guests and staff. Reservations on www.carlsbadinn.com have been increasing monthly. We are especially pleased to be able to add packages to our website and have them available for immediate booking. Something we have never before accomplished with more cumbersome reservation systems. The H.K Software  system has been everything that was promised and more."

Hotel Sanur Beach - Bali
Christoph Voegeli, General Manager
"The H.K Software  system saves enormous amounts of administration time, and enables our accounting department to effectively track revenue. We are enjoying improved occupancy levels thanks to H.K Software , as a result of improved marketing and distribution through www.sanurbeachhotelbali.com."

Hotel Phoenix - Singapore
Noel Hawkes, General Manager
"We chose H.K Software 's fixed monthly fee pricing, which is great value because we don't have to pay transaction fees or commission per reservation. Reservations through www.hotelphoenixsingapore.com have been increasing steadily since we added the H.K Software  booking engine. More importantly our clients are able to book with ease and the system generates an instant confirmation number which is a big plus point."

Nirwana Gardens Resort - Bintan, Indonesia
Chris Ong, General Manager
"I have been very happy with the number of reservations which the H.K Software  booking engine has generated for the resort. Direct sales via www.nirwanagardens.com are high revenue and making our website interactive has proved extremely beneficial".

Tai Pan Hotel - Bangkok, Thailand
Roland Aung, Front Office Manager
"I am impressed by how easy it is to use the H.K Software  software. I entered our initial hotel details, prices and availability in just a couple of hours and our webmaster needed only 30 minutes to add a small amount of coding to link H.K Software  to www.taipanhotel.com. H.K Software  gave us a low-cost solution to receiving instant reservations from our website".

Tamarack Beach Resort and Hotel - California, USA
Rich Schroeder, Resort Manager
"Our best source for on-line reservations has been H.K Software . The process from sign-on to activation was quick and smooth. Our first reservation came within a few days and the percentages have increased weekly from www.tamarackresort.com. Bravo H.K Software !"

 

Small Properties

Comments from small properties using H.K reservation system:

Our Secret Garden Mountain Retreat -
California, USA

Deborah Graves, Owner
"H.K Software  has definitely brought more business to Our Secret Garden. Customer service has been excellent and we found it easy to add reservation links to www.bigbearsecretgarden.com for each of our 6 cottages. The system offered an immediate and affordable solution to make our website interactive, with our own website header included on H.K Software 's reservation screens."

Casa La Fe - Cartagena, Colombia
Geoff Chew, Owner

"H.K Software  is indispensable for my business. 95% of my bookings are made online from www.casalafe.com and, when compared to other systems that take a commision of 10%, the costs are very reasonable. About half my bookings come from US or Europe where people are happy about using Secure Servers. But the system will accept reservations without entering card details if people are concerned and we then send them a reservation form as an email attachment which they can complete with card details and fax back to us. A big advantage of the system is that it does not require installation of any software on your PC - everything is remotely hosted. Since I started using H.K Software , their server has never been down or prevented access. Also sales and support are very responsive to queries."

Foreign Correspondents Club of Cambodia - Phnom Penh
Michelle Duncan, Operations Manager
"Even though we only have 3 guest rooms, H.K Software  treats us with as much importance as a large hotel. We manage all our room availability and reservations on H.K Software  - and of course our journalist clients expect to be able to book in real-time at www.fcccambodia.com"

Victoria Court B&B - Southsea, UK
David Johnson, Owner
"Prior to adding H.K Software  to www.victoriacourt.co.uk I handled all new reservations personally to ensure that we didn't double-book our B&B rooms. After adding H.K Software  I was able to take 2 weeks holiday and saw confirmed reservations arriving daily - from a nearby Internet Cafe while logged into H.K Software !"